HOME ENERGY
EFFiCIENCY PLAN

Retrofit West are currently offering discount vouchers (called Home Energy Assessment Vouchers) which provide a 70% reduction on energy assessments for households located in Bristol, Bath and South Gloucestershire.

Home Energy Efficiency Plans are available to all households in Bath & North East Somerset (B&NES). You can apply for a Retrofit West discount vouchers in a few minutes by visiting:

www.retrofitwest.co.uk/vouchers - and complete the simple application.

Retrofit West will then be in touch by email within a few days confirming your voucher code and that your address eligible.

As soon as you have your voucher code, you can book your Home Energy Efficiency Plan using the ‘Book now’ links above.

Here’s some more detailed guidance on the steps when applying for your discount voucher:

1. Visit www.retrofitwest.co.uk/vouchers and scroll down the page until you see a tile called ‘Home Energy Efficiency Plan for B&NES’.

2. Choose ‘BWCE Home Energy Efficiency Plan for B&NES’ and click button saying ‘Get Voucher’ button.

3. Follow the instructions and enter your contact details.

4. Against ‘Which type of assessment are you using this voucher for?’ – select the option called ‘Retrofit Plan’.

5. Against ‘Please select your Retrofit Plan service provider’ – select ‘HEEP - Bath & West Community Energy’.

6. Accept the Terms and Conditions (listed at the bottom of the web page, you’ll be directed to), and press ‘Submit’.

Any questions? Please get in touch with us so we can help.

You are required to have an valid Energy Performance Certificate (EPC) previously undertaken for your home, which you can check on this website: www.gov.uk/find-energy-certificate.

The EPC provides essential data for creating the Home Energy Efficiency Plan report and its recommendations. Even if your EPC is expired, it will still provide helpful background data to inform your report. Your assessor will accurately compare the current condition of the home with the EPC, noting any changes or updates since the last certificate was issued. 

Additional Fees: If you do not have an EPC, you will need have one alongside the Home Energy Efficiency Plan assessment, which will incur an additional fee. For homeowners who have a valid or expired EPC and wish to update it, this can also be arranged at an extra cost. 

If you have an Energy Performance Certificate (EPC) generated by us, but don’t want it to be formally lodged and made available on www.gov.uk/find-energy-certificate then that’s fine. We can generate an EPC to provide the necessary baseline data for your Home Energy Efficiency Plan, but the lodgment stage of the EPC is optional.

If you don’t want your EPC formally lodged, please be sure to make this clear when booking and to your assessor when they visit.

Even if your EPC is expired, it can still be used to help generate your report. Your assessor will compare the current condition of the home with the EPC, noting any changes or updates since the last certificate was issued. 

However, having a more up-to-date EPC will help in the accuracy of your Home Energy Efficiency Plan (HEEP) report, and can also be useful for instance when you come to sell your home. Therefore, if you would like to update your EPC at the same time as your HEEP assessment, then you can choose to do this for an extra fee.

An Energy Performance Certificate (EPC) is required for most homes when they are bought or rented. An EPC is designed to give information in a standardised way to any interested party on how a house performs, regardless of who lives in it. It can be a useful guide when moving into a property as to how difficult to heat it might be. However, an EPC only considers a limited range of energy efficiency improvement measures, and lacks the flexibility to recommend more sensitive or bespoke alterations. It's not designed as a decision making tool.

A Home Energy Efficiency Plan is much more comprehensive than an EPC. Its analysis is based on a much more detailed library of measures, enabling a much wider range of improvement options to be considered. It takes account of your motivations in terms of cost, comfort and carbon, so that recommended measures can be targeted for the outcome that’s most important to you. Finally it considers the cumulative impact of measures, so that recommended works can be phased into improvement packages, which can be implemented as time and budget allows.

A Home Energy Efficiency Plan is therefore significantly more valuable than an EPC and is designed to offer you tailored and bespoke advice for your home and needs, so that you can plan your home energy efficiency improvements with confidence.

Home Energy Efficiency Plans are supported by Parity Projects’ Surveyor Pro methodology.

Home Energy Efficiency Plans are suitable for all homes, including listing buildings.

However, if you live in a listed building, you might want to consider joining our Listed Building Champion Scheme, and receiving additional discounted advice on which energy efficiency measures are most likely to receive Listed Building Consent.

Read about our Listed Building Champion Scheme to find out more.

Don’t live in B&NES? Get in touch and we can signpost you to partners providing similar services in your area.

Let our Retrofit Advisor guide you through the options by getting in touch.