HOME ENERGY
EFFiCIENCY PLAN

Get in-house energy advice and a tailored report recommending the best energy efficiency options for your home.

£420 £126*

*for homes in Bath & North East Somerset with a Retrofit West discount voucher and valid Energy Performance Certificate.

What is it?

A Home Energy Efficiency Plan is a cost-effective retrofit plan that offers simple step-by-step guidance and tailored recommendations to enhance your home’s energy efficiency. 

It’s designed to help you understand which measures will yield the greatest benefits for your home – whether through cost savings, increased comfort, or reduced carbon emissions.  

You’ll need a valid Energy Performance Certificate (EPC), but if you don’t have one we can create one for you for a small extra charge.  

Who is it for?

A Home Energy Efficiency Plan is ideal for homeowners with little or no understanding of retrofit, and perfect for those who are either at the beginning or partway through their home energy improvement project. 

Home Energy Efficiency Plans are available to residents in Bath & North East Somerset. 

Your Home Energy Efficiency Plan will include

A home visit

A home visit from one of our expert energy assessors.

Your questions answered

An opportunity for conversation with your home energy assessor to ask any questions you have.

Summary Report

A report summarising the recommendations made alongside likely impact on cost, energy bills, carbon emissions and your home’s Energy Performance Certificate (EPC) rating.

Clear guidance

Recommendations on the most appropriate measures and actions for your home and how you live in it.

What’s the price?

Home Energy Efficiency Plans are currently supported by a ‘Retrofit Plan’ discount voucher from Retrofit West. See our FAQs below for help with getting a voucher.

Got an EPC?

For homes with a valid Energy Performance Certificate (that means one that’s been issued within the last ten years), the price of the survey is £126.

The price is normally £420 without the voucher.

Don’t have an EPC?

If you don’t have a valid EPC, we can generate one for an additional fee of £85. This means the price of the survey with the discount voucher is £211.

The price is normally £505 without the voucher.

£420 £126*

*with a Retrofit West discount voucher. Price includes VAT.

£505 £211*

FAQs

  • To ensure Home Energy Efficiency Plan assessments can be generated, you must have a valid Energy Performance Certificate (EPC) issued within the last 10 years. The EPC provides essential data for creating the Home Energy Efficiency Plan report and its recommendations. Your assessor will accurately compare the current condition of the home with the EPC, noting any changes or updates since the last certificate was issued. 

    Additional Fees: If you do not have a valid EPC, you will need have one alongside the Home Energy Efficiency Plan assessment, which will incur an additional fee. For homeowners who have a valid EPC but wish to update it, this can also be arranged at an extra cost. 

  • You can enter your postcode on this Government website to see if you have an Energy Performance Certificate (EPC) listed there for your address.

    https://www.gov.uk/find-energy-certificate

    If your property address is listed there, then you will be able to view and download your EPC. If your property address is not showing, then you do not have an in-date EPC.

  • Retrofit West are currently offering discount vouchers (called Home Energy Assessment Vouchers) which provide a 70% reduction on energy assessments for households located in Bristol, Bath and South Gloucestershire.

    Home Energy Efficiency Plans are available to all households in Bath & North East Somerset (B&NES). You can apply for a Retrofit West discount vouchers in a few minutes by visiting:

    www.retrofitwest.co.uk/vouchers - and complete the simple application.

    Retrofit West will then be in touch by email within a few days confirming your voucher code and that your address eligible.

    As soon as you have your voucher code, you can book your Home Energy Efficiency Plan using the ‘Book now’ links above.

    Here’s some more detailed guidance on the steps when applying for your discount voucher:

    1. Visit www.retrofitwest.co.uk/vouchers and scroll down the page until you see a tile called ‘Home Energy Efficiency Plan for B&NES’.

    2. Choose ‘BWCE Home Energy Efficiency Plan for B&NES’ and click button saying ‘Get Voucher’ button.

    3. Follow the instructions and enter your contact details.

    4. Against ‘Which type of assessment are you using this voucher for?’ – select the option called ‘Retrofit Plan’.

    5. Against ‘Please select your Retrofit Plan service provider’ – select ‘HEEP - Bath & West Community Energy’.

    6. Accept the Terms and Conditions (listed at the bottom of the web page, you’ll be directed to), and press ‘Submit’.

    Any questions? Please get in touch with us so we can help.

  • If you have an Energy Performance Certificate (EPC) generated by us, but don’t want it to be formally lodged and made available on www.gov.uk/find-energy-certificate then that’s fine. We can generate an EPC to provide the necessary baseline data for your Home Energy Efficiency Plan, but the lodgment stage of the EPC is optional.

    If you don’t want your EPC formally lodged, please be sure to make this clear when booking and to your assessor when they visit.

  • An Energy Performance Certificate (EPC) is required for most homes when they are bought or rented. An EPC is designed to give information in a standardised way to any interested party on how a house performs, regardless of who lives in it. It can be a useful guide when moving into a property as to how difficult to heat it might be. However, an EPC only considers a limited range of energy efficiency improvement measures, and lacks the flexibility to recommend more sensitive or bespoke alterations. It's not designed as a decision making tool.

    A Home Energy Efficiency Plan is much more comprehensive than an EPC. Its analysis is based on a much more detailed library of measures, enabling a much wider range of improvement options to be considered. It takes account of your motivations in terms of cost, comfort and carbon, so that recommended measures can be targeted for the outcome that’s most important to you. Finally it considers the cumulative impact of measures, so that recommended works can be phased into improvement packages, which can be implemented as time and budget allows.

    A Home Energy Efficiency Plan is therefore significantly more valuable than an EPC and is designed to offer you tailored and bespoke advice for your home and needs, so that you can plan your home energy efficiency improvements with confidence.

    Home Energy Efficiency Plans are supported by Parity Projects’ Surveyor Pro methodology.

  • Home Energy Efficiency Plans are suitable for all homes, including listing buildings.

    However, if you live in a listed building, you might want to consider joining our Listed Building Champion Scheme, and receiving additional discounted advice on which energy efficiency measures are most likely to receive Listed Building Consent.

    Read about our Listed Building Champion Scheme to find out more.

  • Don’t live in B&NES? Get in touch and we can signpost you to partners providing similar services in your area.

  • Let our Retrofit Advisor guide you through the options by getting in touch.

Our Partners

Our Home Energy Efficiency Plans are offered in conjunction with our partners Retrofit West and the Centre for Sustainable Energy.

View our other surveys

Ready to book your Home Energy Efficiency Plan?